Help center
Find answers to your questions and learn how to get the most out of Felimail.
Felimail is a secure, ethical email service from the Felidata group (BTJT, Lda, Portugal): no tracking, no ads and full control over your data. It offers a Personal plan with an @felimail.com address and Business plans with your own domain, SOGo webmail, synced calendars and contacts (CalDAV/CardDAV) and IMAP/SMTP access from any email client.
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Getting started
Learn how to set up your Felimail account and send your first email.
Security and privacy
Understand how we protect your data and preserve your privacy.
Account management
Manage your account settings, subscription and preferences.
Troubleshooting
Find solutions to common and technical issues.
Frequently asked questions
How do I create a Felimail account?
Click the “Create account” button and follow the signup steps. You will need to provide an email address and choose a secure password.
Does Felimail have a free plan?
No: Felimail is funded by subscriptions only, never by your data. The Personal plan costs €1.99 a month with 2 GB of storage, and Business plans start at €4.99 per user per month.
Is my data secure?
Connections to our servers are encrypted with standard protocols, and we never share your data with third parties.
Can I use my own domain?
Yes, custom domains are available with our Business plans. You can set up your own email addresses, such as you@yourcompany.com.
How do I contact support?
You can reach us through the contact form on this website, or email us directly: the address is on the Contact page.
Still need help?
Our support team is here to help you with any questions or issues.